Calendar Synch to MS Outlook

Calendar Synch to MS Outlook

A technician does not have clear overview of his calendar.
When making his schedule he cannot see if he his double booking his time. Could we have SVMX Calendar synch with Outlook?

BR Kåre Friis, Nilfisk A/S

What is the underlying problem do you intend to solve with this idea?
Double bookings - Full calendar overview
How is the problem being addressed today, if at all?
Double bookings
Product Area?
Communities Mobile Field Service Management Scheduling & Dispatch
What version of ServiceMax are you on?
Summer 16
2 Comments
Grill Chef
Grill Chef

Kaare Friis​ you could use the Salesforce for Outlook app to sync your outlook calendar with Salesforce

Product Team
Product Team
Status changed to: Not Planned

Closing as "Not Planned" only because this is not something to be addressed in SVMX. There are several SFDC plugins that can be used to synchronise data with Outlook, such as the one mentioned in a previous comment. Once the data is imported into SFDC, exposing it to both dispatchers and technicians should not be a problem.