We implemented Timesheets over a year ago and have yet to realize its true value, due to the fact that we cannot capture recurring events.
Our engineers have many recurring meetings that we are syncing via Salesforce for Outlook. We want to capture these types of events in our timesheets. If these times aren't represented then it makes it hard to identify how utilized the engineers are, essentially making the Timesheets useless.
We were told this feature is in the product backlog. Please vote this up so this can be acted on added to Time Entry capture for Timesheets.
What is the underlying problem do you intend to solve with this idea?
Obtain complete view on Engineers' untilization
How is the problem being addressed today, if at all?
combining data from other sources and making estimates.