Closed WOs removed from DC view

Closed WOs removed from DC view

Cancelled, completed, closed WOs should be "removed" from DC view

What is the underlying problem do you intend to solve with this idea?
closed WOs confused with Open WOs
How is the problem being addressed today, if at all?
Colorization
Product Area?
Scheduling & Dispatch Work Order Management
What version of ServiceMax are you on?
Summer 16
2 Comments
Product Team
Product Team

This is on the roadmap and should be addressed with the release of Service Board in 19.1. Dispatch users will have the ability to not view any terminal status Work Orders, and this configuration can be set to default.

Product Team
Product Team

As a work around in the mean time if you configure a list view at the top that does not include Closed, Cancelled or Completed.

When you select this list view at the top you can click the "Filter Results" button based on WO above button on the Gant.. This will then only show the WO in the list view.