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Custom Error message on DC not to have SVMX Trigger details

Custom Error message on DC not to have SVMX Trigger details

Custom Error message on DC not to have SVMX Trigger details

When ever an error message is triggered while scheduling a work order in DC, the error message pops up in a block. And that message is in the following format: An error occurred while assigning the WO. Click on the icon for more details. SVMXC.DCON_Work_Order_WS.SVMXCExecption: <Custom Error Message> Class.SVMXC.DCON_Work_Order_WS line 2025 column 1.

Expected behaviour : Only custom error message should be displayed

What is the underlying problem do you intend to solve with this idea?
We Intend better User Experience by displaying only the custom error message on the Dispatch Console
How is the problem being addressed today, if at all?
Its not being addressed as of today.
Product Area?
Communities Scheduling & Dispatch
What version of ServiceMax are you on?
Winter 18
1 Comment
Product Team
Product Team
Status changed to: Not Planned

This would indeed be a good usability improvement, but at this point we don't intend to make further enhancements in DC1. Error messages in Service Board have been designed to be more usable.