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DC - Show only available reps in selected coverage area

DC - Show only available reps in selected coverage area

DC - Show only available reps in selected coverage area

Show me only reps in the coverage radius automatically without clicking on anything.

What is the underlying problem do you intend to solve with this idea?
Would speed the whole process up tremendouslyReduces search and filtering time/effort
How is the problem being addressed today, if at all?
Manual search and select
Product Area?
Scheduling & Dispatch
What version of ServiceMax are you on?
Summer 16
3 Comments
Staff Chef
Staff Chef

Good idea Kevin

Product Team
Product Team

Service Board (GA in release 19.1) will provide Maps UX, wherein radius will no longer be necessary. The map will provide functionality similar to Google Maps, in that focusing on a certain area on the map (i.e. zooming in) will show only the technicians within the visible section zoomed in on.

Product Team
Product Team
Status changed to: Under Consideration

As of 19.1 Service Board will already greatly improve the usability of Maps, but will not yet support the ability to filter resources based on the map focus. We definitely want to enhance the interaction between Gantt and Maps, and will consider this idea as we move forward with the design.