Default start day of the week (not Sunday) on DC

Default start day of the week (not Sunday) on DC

Situation Customer wants to change the display of the calendar in the Dispatch Console to match either the salesforce locale, or a day of their chosing.

Observed behaviour Using a calendar widget in the DC shows a calendar whose first day is Sunday. This confuses non-USA users. It is not currently possible to affect this behaviour.

Expected behaviour Same as Salesforce. Under Salesforce, if the user's locale is US, all calendars displayed by SF display calendars starting on a Sunday. If the locale is set to for example UK, the week starts on a Monday in the calendar.

Steps to reproduce

  1. check user's Locale, set it to US
  2. navigate to a record that has a date element, for example work order, and click to set a date to bring up the calendar. see that the first day is a Monday
  3. open the DC, bring up a calendar by assigning a work order, see that the week starts on Sunday
  4. change user's locale to UK
  5. again in a SF record, bring up a calendar
  6. see that the week now starts on a Monday
  7. reload DC, bring up a calendar widget, see that the week still starts on a Sunday

Impact Customer would like this implemented, but has not stated it to be a blocking issue.

What is the underlying problem do you intend to solve with this idea?
adjust calendar week view to a European view (Mon-Sun)
How is the problem being addressed today, if at all?
n/a
Product Area?
Scheduling & Dispatch
What version of ServiceMax are you on?
Winter 17
1 Comment
Product Team
Product Team
Status changed to: Duplicate

Thanks for your feedback. Making the start of the week configurable would be a good usability enhancement. We will track via this idea:

https://community.servicemax.com/t5/Work-Planning-Scheduling-Ideas/Can-we-get-the-feature-in-the-dis...