In Dispatch Console, Advanced search, the available feature enables us to search all the FSR's with a specific skill level or below the mentioned skill level.
It would be good to have a configuration settings where in we will be able to search FSR's with just the specific skill level.
Aishwarya P - Thanks for sharing your use case. I will address this as part of the resource filters for DC 2.0.
Product Management | Scheduling
Hi Aishwarya P! We're having a Design Time on Dispatch Console 2.0 on June 12th.
See our event for more details: Design Time: Dispatch Console 2.0 - Overview, Demo and Beta Program and RSVP yes for a calendar invite!
Per Release 19.1, Service Board will offer Resource Recommendation and Elastic Search Capabilities.
Delivered with release 19.1 in Service Board
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