On the Dispatch Console, there is a function to draw a radius on the map and see just those technician locations which fall within the chosen radius. Once this radius is established, we would like the ability to limit the technician listing to that same set of technicians in the radius. This would enable us to quickly view just those technician's schedules side-by-side and would eliminate all other technicians outside the radius. This should work for any of the technician locations that the user chooses - either Home, Current, or Both. Note: This is a requirement for the revised Dispatch Console in Summer 16, which is the version we are moving to.
How is the problem being addressed today, if at all?
Training is provided to do the most efficient searching of the technician listing possible.