Dispatch Console: Option to show Business Hours/ Working Days only

Dispatch Console: Option to show Business Hours/ Working Days only

In addition to the request of Stephen Loertscher, I suggest to improve the Dispatch Console with two display options as follows:

- show only working days related to the territories or teams selected

- show only business hours related to the territories or team selected

This would reduce the necessity of zooming in/ refresh and it would highly increase the transparency on unplanned working time. Currently, 12am - 6am looks empty but in fact is out of business hours. The same for the evening hours.

What is the underlying problem do you intend to solve with this idea?
-
How is the problem being addressed today, if at all?
-
Product Area?
Scheduling & Dispatch
What version of ServiceMax are you on?
Summer 16
1 Comment
Product Team
Product Team
Status changed to: Under Consideration

This is an interesting idea which we can consider as we move forward with Service Board. Being able to see non-working hours may be useful when the dispatcher is forced to schedule overtime, but we could for example expose a toggle to make those hours only visible when required. 

@mayhul