In addition to the request of Stephen Loertscher, I suggest to improve the Dispatch Console with two display options as follows:
- show only working days related to the territories or teams selected
- show only business hours related to the territories or team selected
This would reduce the necessity of zooming in/ refresh and it would highly increase the transparency on unplanned working time. Currently, 12am - 6am looks empty but in fact is out of business hours. The same for the evening hours.