In Summer 15, the Dispatch Console only showed the home address of the technician. As a result, the route feature would only show the route from the home address to the work order sites. When we moved to Summer 16, the map now shows both the mobile location and the home location of the technician. However, the route still only works for the home address. We would like the choice to route based on either location.
What is the underlying problem do you intend to solve with this idea?
Improved routing on dispatch console.
How is the problem being addressed today, if at all?