The Dispatch Console will show all SalesForce Calendar Event information even if the user marked it private. This is a major laws and regulations violation as in many countries such information is protected by law. The Dispatch Console should be correct ASAP as it could be breaking laws by showing events marked as private only as blocked and obscure any details of such events subject and content!
What is the underlying problem do you intend to solve with this idea?
Conform with Privacy Laws of various countries and protect private information of Technicians.
How is the problem being addressed today, if at all?