Reload Data’ Button in the Work Order grid of Dispatch Console blinks when ‘Automatically refresh list every X minutes’ option is enabled in ‘Configure Work Order Queue’ –
This is as per design and a visual indication to the user that the auto refresh option is enabled and WO grid will refresh every ‘X’ minutes as configured.
This is confusing because its always blinking so there is no way to catch when is exactly refreshing if the button blinking/flashing is the reference to know when its refreshing.
Dispatch Console WO grid keeps blinking because:
1. WO auto refresh is enabled
2. SET032 has been set as True.
SVMAX 18.2 and Higher
Hi, @gabriele_bodda can you provide some guidance regarding ideas for the dispatch console. I would assume that these would all be set to not planned as the focus going forward is on Service Board and any changes on the Dispatch Console would be break fix only? Please advise.
Hi @richard_lewis, I am in the process of reviewing all ideas and will identify those that made it (or could still make it) into the design of Service Board. Those ideas will be marked as "On the roadmap" or "Under Consideration".
All the ideas that are very specific to DC1 (like this one) will indeed be closed as "Not planned" since we have no intention to further enhance those capabilities.
Thanks @omarrodriguez, good feedback. Service Board has indeed be designed to behave in more user-friendly way: the "refresh" button only changes color when there is new data available.
Closing as "Not planned" simply because we do not intend to further enhance DC1. Looking forward to getting feedback on the corresponding capabilities in Service Board.
@gabriele_bodda Will Ideas that reference DC1 but are applicable to ServiceBoard need to be re-entered? (I know this one doesn't fall into that category.)
@lisa_mercer I wouldn't say so. I have already found a couple of interesting DC1 ideas which I have flagged as "Under Consideration" because they are applicable to Service Board (e.g. being able to hide non-working hours to have a more compact Gantt).
We will close as "Not planned" all the ideas that seem too specific to DC1. If something similar comes up for Service Board (e.g. an improved behavior of the refresh icon), it will need to be re-entered with Service Board specific details.
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