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Enhance the Dispatch Console to support other maps provider instead of Google Map only

Enhance the Dispatch Console to support other maps provider instead of Google Map only

Enhance the Dispatch Console to support other maps provider instead of Google Map only

There is some countries like China restrict the access on Google Map, this will result the Dispatch console not able to show the customer site, and Engineer location. SMX need to enhance the DC to support other map like BaiDu map to provide the same capability.

What is the underlying problem do you intend to solve with this idea?
Complete the capability of DC
How is the problem being addressed today, if at all?
NO Workaround
Product Area?
IoT Scheduling & Dispatch
What version of ServiceMax are you on?
Winter 17
3 Comments
Roast Chef
Roast Chef

We are also having the same issue, please see my previous post:  https://community.servicemax.com/ideas/1177

Per my subsidiary in China the most popular maps in China are the two below, and the majority of people use either on their smart phones as well.

http://map.baidu.com/ 

http://ditu.amap.com/ 

Product Team
Product Team

Hi Larry and Sonia - Yes, this is definitely on the roadmap for DC 2.0

Product Team
Product Team

This Idea has been identified as a Duplicate for another Idea already on the Roadmap. As of 19.1 Release, Service Board will have access to Open Street Maps (which works in China as well) in addition to Google. Future roadmap planning will seek to provide access to additional map providers such as Baidu.

Roadmap Idea can be found here: https://community.servicemax.com/t5/Work-Planning-Scheduling-Ideas/Add-access-to-Dispatch-Console-ma...