I represent the business operation, All users in the Dispatch Console are asking COPY/PASTE function for Event.
As I manage a group, a team, many times in the year I have some events that can be apply to all the team members.
They are Event and not link to a Work Order.
The trigger is the Event itself.
Example: I have a team of 20 people and I want to schedule a Team Meeting in August 2017.
3 days meeting in a specific place.
I need to be able to create One Event against One Resource and then just copy paste for the rest of the team.
Thanks for this idea Richard. We will definitely include this for the version of our Dispatch Console. Additionally, we will include recurring events (much like you can do in outlook or google calendar). Let me know if you have any questions.
Product Manager - DC
Thank you Mayhul.
I'm fine with your answer, it's really an enhancement many users in my company are asking for.
Let me know if you need some help to test the new design.
Paris - FRANCE
Mayhul Jain Hi! Would you please provide a status on this - do we know the targeted release or if it is long, medium, short term roadmap?
GE, Horiba and Bayer would also like to see this!
I can see this as a useful feature.
As a work around (temporarily) while you await this solution you could use:
The one small caveat here is that if you're very closely reporting on your work order activity, you might want to filter these dummy work orders out of your reports.
Thank you Dan.
Usually the Copy/Paste is used for activities not referring to a WO.
Meetings, PPL, Internal Training, Sickness, etc... activities so called Indirect Activities.
Once you decide to extend the invitation to multiple resources/employees I would like the system to let me to Paste to a service team, a service territory.
This Idea is still on the Roadmap and tentatively scheduled for Service Board in Release 19.2
Quick update: this is still on our radar as we move forward with Service Board.
As of 19.1 it will be possible to create recurring events on one resource, but not yet to multi-assign non-work events to multiple resources. We will consider this idea as we plan for releases 19.2 and 19.3.
Delivered for Service Board in last release (assumes you are using Salesforce Events).
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