We have a unique need to indicate on the service board the on-call schedule of a technician since the oncall assigment has a high level of variability of the team, we would like to have this scheduled by a service manager or back office person. This is separate from their normal work schedule and involves 1 or more technicians in a territory/region to be available before and after normal working hours, weekend and holidays. It would be great to have a way to manage and visualize this on the service board so that a dispatcher/planner can see who the on-call technician is for a given territory/region Additionally it would be great to have this considered when utilizing recommended resource.