I want to see the real location of my resources based on the WO assignment. A solid Service Organization always schedule in advance the work load. Out of the WO you get the location the Service Engineer is assigned to.
I would like to have Service Max to offer the 2 options, either from the WO either from the GPS.
What is the underlying problem do you intend to solve with this idea?
You know in advance the geographical distribution of your resource, and you don't need to deal with the legal issue that GPS may trigger within an organization.
How is the problem being addressed today, if at all?
Today the Map is driven by GPS but there is some location where GPS doesn't work (underground/Faraday Cage/...).
Preventive Maintenance Scheduling & Dispatch Work Order Management