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SERVICE BOARD | Add option in Multi Assign window to remove old appointment

SERVICE BOARD | Add option in Multi Assign window to remove old appointment

SERVICE BOARD | Add option in Multi Assign window to remove old appointment

When you use Multi Assign, it should have an Option that you can check to choose to automatically remove other Appointments and reassign to new Resource/Technician plus a setting to configured this as a default in Service Board and a user Setting where they can choose another method. Plus an option check a 'Remember this preference' similar to Dispatch Console.

Multi Assign Window.png

What is the underlying problem do you intend to solve with this idea?
Easily reassign a job without dragging and dropping to a huge list of resources
How is the problem being addressed today, if at all?
Un-Assign, then drag to assign again.
Product Area?
Service Board
What version of ServiceMax are you on?
20.1
Tags (1)
2 Comments
Product Team
Product Team
Status changed to: Product Team Review

@jeroen_schwankh  - I will setup a call to review this one with you.  I do not totally follow the use case as written above.  

cc: @julien_emeriau 

Grill Chef
Grill Chef

We agree; we need the 2 options just like DC.  Thank you!