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Selection of Work Order when Overlapping Work Orders Exist in Dispatch Console

Selection of Work Order when Overlapping Work Orders Exist in Dispatch Console

Selection of Work Order when Overlapping Work Orders Exist in Dispatch Console

In the dispatch console, when hovering on overlapping work orders, show all the work orders overlapped and have the ability to choose the one you want.

David CampbellMunMun Malik

What is the underlying problem do you intend to solve with this idea?
na
How is the problem being addressed today, if at all?
na
Product Area?
Scheduling & Dispatch
What version of ServiceMax are you on?
Summer 16
3 Comments
Employee
Employee

This is a great idea!  Many, me included have had no clue the extended view existed for this situation. (At least a while)  This idea would prevent a lot of frustration.

Product Team
Product Team

This is on our roadmap.  Thanks for sharing. 

Product Team
Product Team

As confirmed by Mayhul, this issue will be addressed with the release of Service Board in 19.1