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Service Board - Ability to modify column headers on Custom Lists

Service Board - Ability to modify column headers on Custom Lists

Service Board - Ability to modify column headers on Custom Lists

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As a standard user, I can take a global List, apply additional filters and Save As a personal List. I can choose to hide unnecessary columns. What I can't do is to change the Column order.

I have a global job list called “All Open WO”. As a Dispatcher, I have modified this global view and added additional Job Filters of Service Center Territory contains “France” then saved as All Open WO View

2021-04-30_10h36_43.png

I can go to the grid view and I have the ability to hide some of the columns if I want to, but if I really want the Customer Requested Date in the 3rd column so that it appears in my collapsed view, I have no capability to do this.

2021-04-30_10h37_29.png

What is the underlying problem do you intend to solve with this idea?
Ease of access and readability of data
How is the problem being addressed today, if at all?
Ask Admin to create shared lists with the column order as needed
Product Area?
Service Board
What version of ServiceMax are you on?
20.1