When Travel Time Calculation is performed on Recommend Resources. It first considers the Current or Preferred Date/Time and then looks for existing Appointments or Events on that day if if there are then it is calculating the Travel Time from that Appointment or Event. However, if that Appointment or Event does not have coordinates populated then it fails instead of using the next method which is GPS coordinates and then Default Location.
The impact is huge as our engineers travel easily up to 1000 miles/kilometers away from home
