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ServiceBoard - Not possible to search for Events

ServiceBoard - Not possible to search for Events

ServiceBoard - Not possible to search for Events

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There is no possibility to search for name of Events created and assigned to resources. 

Ex, an Event was created as a placeholder for an Installation a few months ahead. To find the event later the only way is to try to find the exact date in the gantt, you cannot search for the name of the Event to navigate to the right place in the Gantt. 

 

What is the underlying problem do you intend to solve with this idea?
Not possible to quickly navigate to earlier created events
How is the problem being addressed today, if at all?
Trying to remember what date and who was scheduled to the event
Product Area?
ServiceBoard
What version of ServiceMax are you on?
20.1
3 Comments
mayhul
Product Team
Product Team

@ElinEdfast -  To be clear, are you referring to events (not related to jobs) or appointments?  Or both?

ElinEdfast
Grill Chef
Grill Chef

Yes, I am referring to Events only. Jobs you can search for in list views and find the related Appointments in the Gantt

mayhul
Product Team
Product Team

Thanks for clarifying.  I will update this page if we are able to move forward on this in the near future.