Submitted on behalf of GE Water & Process Technology
Field Service Rep Managers to be able to see/not edit their team’s calendars
Same way dispatchers can view calendars/availability from DC
Read Only for FSR Managers
What is the underlying problem do you intend to solve with this idea?
Providing techs and managers with visibility to their own and other tech's calendars
How is the problem being addressed today, if at all?
Using DC as is and seeing calendar but not at tech level detailServiceMax PM looking into supporting other license typesSUM16 Optimax may be a solution
Hi Kevin, Rachel, Timothy or Huzaifa - Thanks for submitting and voting on this idea. I am a Product Manager that works on the DC. I have a few follow up questions on this request. Who would be the best person to reach out to?
We have identified this as a Duplicate of another Idea on the Exchange, which is currently on the Roadmap. This issue will be addressed by Service Board in 19.1 release (Feb 2019)