Technician Calendar and WO Views in Dispatch Console [GE W&PT]

[kevin_maufer]

Submitted on behalf of GE Water & Process Technology

Field Service Rep Managers to be able to see/not edit their team’s calendars

Same way dispatchers can view calendars/availability from DC

Read Only for FSR Managers

[mayhul]

Hi Kevin, Rachel, Timothy or Huzaifa -  Thanks for submitting and voting on this idea.  I am a Product Manager that works on the DC.  I have a few follow up questions on this request.  Who would be the best person to reach out to? 

[silcox1984]

Hi, Jain

There have been a few of us working on this idea within our group. Would it be possible to set a call in the coming weeks to discuss?

I can set 30 minutes for this week or next depending on your availability. What time zone are you in so I can set this up?

Thanks!

Rachel

[mayhul]

Hi Rachel - A call would be great.  Can you ping me at mayhul.jain@servicemax.com directly and we can determine a good time (i am in PST time zone). 

Thanks.

Mayhul

[lacy_cotton]

We have identified this as a Duplicate of another Idea on the Exchange, which is currently on the Roadmap. This issue will be addressed by Service Board in 19.1 release (Feb 2019)

Matching Idea: https://community.servicemax.com/ideas/1204