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Line Chef jroa322
Line Chef

Assigned Work Order in Dispatch Console does show

I have a user on a Service Team who has been around for years without issue however recently is having an issue. When a Work Order is Assigned and Scheduled to this user it doesnt show in the dispatch console.

  1. Several different types of work order have been assigned
  2. He has tried to assign to himself
  3. Admins have tried to assign to him
  4. The assignment, status and date/time get updated on the Work Order
  5. He has 1 Technician/Equipment Record
  6. No one else on the service team is having an issue
  7. When you drag and drop it stays for 1-3 seconds before disappearing

Any additional troubleshooting steps or thoughts would me much appreciated.

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