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Line Chef sgawdat
Line Chef

Dispatch console WO list

Hello everyone,

On my dispatch console, i can see all the work orders assigned to a specific queue, whether those WOs are Open, on Hold, or in a Closed status.

How can i configure the dispatch console to show only the active WOs? i.e all the work orders in any status except of those that are already closed (Order status = WO closed)?

Thanks in advance.

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Grill Chef robbie_ko
Grill Chef

Re: Dispatch console WO list

Hi,

You could create a custom Dispatch Console view that will not show closed Work Orders.

ServiceMax Setup -> Dispatch Management -> Dispatch Console Views

Regards,

Robbie

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