I would like to understand how to best manage through the continual changes by Chrome in how it handles Flash content including the Dispatch Console and the SFM Designer rendering?
On Sept. 4th, the way Flash is supported in Chrome will change with Chrome 69. According to several reputable articles, users will have to manually enable this each and every time they open the DC.
Since this is a change which impacts end users of ServiceMax, I am wondering if there are any strategies recommended by ServiceMax Support and other Customer's strategies for managing this change? Is there a SMax Community communication in the works?
Also @mentioning Mayhul Jain since you're king of the dispatch console, and you might have some insight into this?
We had issue today with user upgrade to Chrome v69 that disabled Flash. I found the article below that steps through disabling "Enable Ephemeral Flash Permissions" that allows Flash to load as it did before. This is working for us for now.
Disabling Ephemeral Flash in settings worked for our dispatchers. Chrome 69 now remembers the Flash preference set to Allow and users don't need to reset it every time.