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Roast Chef
Roast Chef

HTML5 Dispatch Console

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Can you please tell me how I know if I have the 20.1 patch installed in my sandboxes so that I can test the HTML5 version of DC?

What version do I need to see in the package and how is it enabled in the configuration?

Thanks,

Mark

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Roast Chef
Roast Chef

User Reply HTML5 Dispatch Console mark_taylor

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I'm sorted now. Needed the April patch to build .36.

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Administrator
Administrator

User Reply HTML5 Dispatch Console svmxknowledge

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You can tell which version is installed by following these steps:

  1. Go to Salesforce Setup
  2. In the search window, look for "installed packages"
  3. Click on Installed Packages and look for ServiceMax in the list

You should see the version number listed, but if not, click on ServiceMax. You will see the version number listed.

 

As for enabling Dispatch Console HTML5, see the online help docs here.  Keep in mind this is a beta version in this 20.1 release.

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Roast Chef
Roast Chef

User Reply HTML5 Dispatch Console mark_taylor

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I'm sorted now. Needed the April patch to build .36.

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Line Chef
Line Chef

User Reply HTML5 Dispatch Console Edward1o

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Line Chef
Line Chef

User Reply HTML5 Dispatch Console GBWhatsapp

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