How to add Work Order fields in the Dispatch Console

[schalla02]

Hi Guys, can any one help me how to add few fields into the Dispatch Console view because when I add them by using Configure Work Order queue they are not staying permanently over there.

[meenakshi_s · Accepted solution]

After adding the fields, you have to click the Save button in the Settings area at the bottom left of Dispatch Console. This will persist the fields selected.

Please note that the fields you select here apply only to Work Order queues and the pre-defined view My Work Orders.