Grill Chef
Grill Chef

Plot on Map

I am trying to set up plotting within our organization. I have performed the following steps but still can't see a plot on the Dispatch Console for a Work Order:

  • Location has Latitude and Longitude
  • I manually entered the values in the work order for Latitude and Longitude
  • I have a Dispatch Console view to filter for just this Primary Territory
  • I see the Work Order on the Dispatch Console
  • When I "Show Record" from the Dispatch Console, I can see the Latitude and Longitude values
  • When I Plot On Map, the Work Order does not appear on the map

I think there is an SFM I am missing to validate address; however, I can't find it. What am I doing wrong? Can someone help me?

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Line Chef
Line Chef

Re: Plot on Map

Does anyone have a feedback on this?  We are on Summer 16 and I am pretty sure I saw the work orders on the map at one point a long time ago.  But they have been missing for a while and users have given up.  I am trying to see if we can get them back to help them out.

Line Chef
Line Chef

Re: Plot on Map

Hi,

Im not sure whether you are clicking on the map before you click on plot on map. Also make sure location radius(KM) and no of records count is close to the location where your WO is present.

 

Maximum raidus is 2000Km and Max no of records count is 100

 

Thanks!

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