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Populating Primary territory through apex code and also Territory match rule

maheshlandge98765
Line Chef
Line Chef

Populating Primary territory through apex code and also Territory match rule

I am trying to populate the "Primary territory" on work order, through apex code, it's allowing me to do that when I update my territory match rule. but the Dispatch process is not being picked up for that work order.

When I mark "SET0049"(disable territory match rule) setting to false, the above scenario working fine Dispatch process is getting set up correctly.

 

Is there any way we can accommodate Primary territory population-based on Territory match rule and customization approach. and the Dispatch process value will get populated.

 

Thanks in Advance

@Vaibhavjoshi @pawanrajbhawsar

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PabloMooneyham
Line Chef
Line Chef

User Reply Populating Primary territory through apex code and also Territory match rule PabloMooneyham

mobile-friendly field service hub in Salesforce.  via a related list, the field that lists the parent record doesn't populate until you save the  They also can't be referenced  If a Match Territory work rule is included in the applied scheduling policy, the  be assigned only to appointments in their primary or relocation territories.
 
 
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