@jamie_mckechnie @deepakpahariya @antonio_lemos @thukkaramp
We are looking for schedule optimization metrics to be enabled in service max which gives a key performance indicators for measuring the efficacy of batch Schedule Optimization jobs.
This helps business to better track the below features as available in SMAX docs. (Reference: https://userdocs.servicemax.com/ServiceMaxHelp/191/en_us/svmxhlp.htm#ScheduleOptMetrics/SOMIntroduct...)
As per SMAX support team, this feature was deprecated in 18.3 due to incompleteness. Please get this rolled off as early as possible. Thanks!