Hello @fgarcia2 , we also experienced Service Board being down from Sunday morning to Tuesday morning. We've asked ServiceMax for an explanation and will post back here when we hear something.
Hello @fgarcia2 , we found out that 20.1 was pushed to the sandbox environments on 16th February.
Thanks for the update and quick reply. I'll be sure to keep an eye on this thread.
Thanks for the update. Will post here if something comes up again.