We have at Varian a critical issue cause by Shockwave Player slowing the Dispatch Console till it's freeze.
Shockwave Players not even install on my machine.
Does someone get the same or does someone has a fix for this ?
I'm experiencing the same issue. It seems really intermittent. I hopped on a call with a ServiceMax rep to show her and it worked just fine. 45 minutes later the problem resurfaced.
Have you had any luck figuring out what is causing this?
We have the same issue at LiftOne, but the issue only impacts 1 of our users... have tried reloading his dispatch console settings and he still gets the same issues.
I believe this issue has happened in the past. There is a comment from Anita D'Souza on the discussion "https://community.servicemax.com/message/7085?commentID=7085#comment-7085 " where the suggestion was to try the steps mentioned in the link https://www.dell.com/support/article/us/en/04/sln186210/how-to-fix-shockwave-flash-crashes-in-google...
See if this helps!