cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Grill Chef nat-spp
Grill Chef

Winter 15 : Servicemax despatch console events

I have created a clone of our default org and used this to edit the GBL025 setting in order to enable servicemax events. ( the salesforce 14 day event restriction is not ideal for us )

However I have ran into an issue on the despatch console where I cannot now save an event ( work order or otherwise) when I press the save button the cursor changes to a spinning clock and the event is not created against the technician. When i change the setting back to salesforce event everything works fine.

any ideas ?

Message 1 of 2
1 Reply
Employee
Employee

Re: Winter 15 : Servicemax despatch console events

Hi Nathaniel,

Can you check if Enable Scheduling checkbox is checked in the technician record?

Regards,

Meenakshi.

Message 2 of 2