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‎11-04-2019 03:30 PM

Summary

Learn how to enable push to talk alerts.

Version

N/A

Step-by-Step

You can control how you want notifications sent to your phone. Users can set an alert for:

  • Incoming message starting
  • Incoming message completed
  • Failed to send a message
  • Failed to play incoming messages
  • Connection lost
  • Connection restored.
  • When there is new PTT Activitiy

You can turn these notifications on from the PTT screen by clicking the gear icon (settings) and selecting alerts: PTT > PTT Settings > Alerts


Also, from our testing on properties, we've found that using a headset works better to prevent missed messages while allowing you to keep your phone in your pocket and still receive and respond to PTT messages. Zinc PTT works with any wired headsets and we've also partnered with various vendors to enable Push to Talk on hardware devices. 

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Note: ServiceMax makes every effort to ensure the accuracy of the information contained within this article, but assumes no responsibility or liability for any errors or inaccuracies that may appear. All references to versions, system requirements or supported features should be referenced within online help documentation for most up to date information. If you do find any errors or inaccuracies, please send your feedback to knowledge@servicemax.com.

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