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Zinc Help Articles

Zinc Help Articles

svmxknowledge
Administrator
Administrator
‎02-05-2021 09:00 AM

This article outlines the process to be followed when logging a new case with Zinc support. Read more...

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svmxknowledge
Administrator
Administrator
‎11-10-2020 03:00 PM

A new and improved look for Hotline Request Messages starting in Zinc 5.16. Read more...

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0 0 341
svmxknowledge
Administrator
Administrator
‎11-10-2020 03:00 PM

The Guest user role helps organizations maintain privacy while using Zinc with partners, vendors, and customers. Read more...

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svmxknowledge
Administrator
Administrator
‎11-10-2020 03:01 PM

A technical guide to creating Zinc Message Cards via the messaging API Read more...

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svmxknowledge
Administrator
Administrator
‎11-10-2020 03:03 PM

Learn how to set up AD Sync with OKTA. Read more...

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svmxknowledge
Administrator
Administrator
‎11-10-2020 03:03 PM

Learn about the types of Zinc API calls and the allocations for the various tiers. Read more...

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svmxknowledge
Administrator
Administrator
‎11-10-2020 03:04 PM

Learn how to connect Zinc to your ServiceMax instance. Read more...

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svmxknowledge
Administrator
Administrator
‎11-10-2020 03:03 PM

If an employee is in two Organizations that have different “high-security” settings, they will be put in high-security mode if at least one of the Organizations has it enabled. Read more...

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svmxknowledge
Administrator
Administrator
‎11-10-2020 03:05 PM

Learn about the Zinc and ServiceMax integration. Read more...

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svmxknowledge
Administrator
Administrator
‎11-10-2020 02:55 PM

Learn how to set up user and group syncing between Azure AD and Zinc. Read more...

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