All Unanswered Topics - ServiceMax Community

Subject

Author

Posted

Service Board - Dispatcher name is not available o... - ( Wednesday )

A dispatcher can do several activities for a WO such as dispatching or selecting the primary resou...

Wednesday

Dispatch using Serviceboard - ( Wednesday )

When a Dispatcher tries to dispatch Technician to a Work Order using Service board, his/her name sh...

Wednesday

Super Dispatcher Capabilities - ( a week ago )

Hi, Is there a summary of just what a Super Dispatcher can do? I can find references to super d...

a week ago

Service Board - Weekend - ( 4 weeks ago )

Weekend Days are displayed only for following Preset values: Two Weeks, For Weeks, Monthly. It wo...

4 weeks ago

Google Calendar Integration w/ Dispatch Console - ( ‎09-27-2019 06:55 AM )

Hello All, I'm wondering if anyone has had success synchronizing/publishing scheduled Work Orders...

‎09-27-2019 06:55 AM

PM schedule lines update - ( ‎09-27-2019 06:46 AM )

Hello, I have checked in the documentation but couldn't find any answer to the following ques...

‎09-27-2019 06:46 AM

Preventing duplicate work order when Tech assistin... - ( ‎09-17-2019 06:27 PM )

When a tech receives an assist from another tech on a work order, he adds their name to the team co...

‎09-17-2019 06:27 PM

Service board: Last Modified User on WO - ( ‎09-16-2019 02:34 AM )

On all the WO's updated by SB, Last Modified User is 'Serviceboard Integration' user even though we...

‎09-16-2019 02:34 AM

Preferred Start and End Time Filter Function - ( ‎09-02-2019 09:43 PM )

When you filter to Preferred start time in dispatch console and enter a preferred date eg: 4/09, th...

‎09-02-2019 09:43 PM

Activate Service Contract in apex code using Servi... - ( ‎08-09-2019 01:44 PM )

Trying to Activate the Service/Maintenance Contract in apex Trigger. Need the syntax to call the ...

‎08-09-2019 01:44 PM

Mass event update/removal for specific technician - ( ‎07-28-2019 01:49 AM )

Hi All, We are new with SVMX, and just go live with the 19.1 version. Did someone faced with th...

‎07-28-2019 01:49 AM

Service Board Extension Installation - ( ‎05-26-2019 12:00 PM )

I want to install the Service Board Extension for service board functionality. Please help me with...

‎05-26-2019 12:00 PM

HIghlighting mandatory fields in tablet - ( ‎11-08-2018 12:50 AM )

Is it possible highlight mandatory fields in tablet?

‎11-08-2018 12:50 AM

Assigned Work Order in Dispatch Console does show - ( ‎11-07-2018 06:54 AM )

I have a user on a Service Team who has been around for years without issue however recently is...

‎11-07-2018 06:54 AM

Long Job Scheduling Set up - ( ‎09-19-2018 06:29 AM )

Is anyone using the Long Job Scheduling feature in Servicemax in a manual mode? I am looking i...

‎09-19-2018 06:29 AM

Gantt Chart Update When WO Completes Early - ( ‎06-20-2018 10:43 AM )

In the Dispatch Console it does not appear that the event times are updated if the work order a...

‎06-20-2018 10:43 AM

Q&A Follow Up: Crews - ( ‎06-16-2018 12:15 AM )

Hi All - Below are the answers to the questions regarding Crews that were unanswered (or worth...

‎06-16-2018 12:15 AM

Q&A Follow Up: Gantt and Resources - ( ‎06-15-2018 11:39 PM )

Timezones Are the time zone of Technicians versus Dispatcher time zone the same as in previou...

‎06-15-2018 11:39 PM

Q&A Follow Up: Jobs List & Lifecycle Status - ( ‎06-15-2018 10:53 PM )

Hi All - Below are the answers to the questions regarding Jobs List and Lifecycle Status that w...

‎06-15-2018 10:53 PM

Google Map of Technicians - ( ‎04-05-2018 11:13 AM )

Just wanted to share something I threw together this morning in response to an internal request...

‎04-05-2018 11:13 AM