Hello Randy Reynolds,
Thanks for posting and sharing your experience at Field Service East in Atlanta. Do you have any photos you want to share from the event? If so, you can post them in a new thread over in the Network & Share group. Incidentally, that is the best space to start your discussion about change management. Network & Share is todays' main hub for members across ServiceMax customers, employees, partners, and other field service thought leaders to share their anecdotes, thoughts, predictions, experiences, challenges, best practices, etc. It's where you can join a group of experts from around the globe to brainstorm on topics like change management, mobile, driving revenue, and much more.
Thanks for posting and for bringing a great conversation to this community. Please head on over to Network & Share and post your thought on this topic there!