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First-Time Fix Rate: Field Service Metrics That Matter

Question asked by Derek Korte Employee on Apr 17, 2015

First-Time Fix Rate: Field Service Metrics That Matter

Field Service Digital

First-time fix rate reflects how efficiently and effectively your organization can service existing customers. A higher rate boosts the bottom line.

With so many metrics to track, how can you know where to begin? Read why "first-time fix rate" tops the list on Field Service Digital's latest series, "Top 5 Power Metrics for Field Service." Great intel from Dave Hart and Patrice Eberline

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