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Avoiding the Pitfalls of Merit-Based Pay Incentives

Question asked by Derek Korte Employee on Jun 8, 2015

Avoiding the Pitfalls of Merit-Based Pay Incentives

Field Service Digital

Donald B. Stephens, a 30-year service veteran at Xerox, examines how service leaders can steer clear of the hazards with performance-based pay incentives.

Do you employ incentive-based pay programs with your field service team? 

A longtime Xerox customer service engineer lays out three inherent pitfalls — and how to avoid them. 

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