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Moving Work Orders - Restrict?

Question asked by Paul Cross on Dec 15, 2017

Hello All,

Is it possible to restrict the moving of Work Orders on timelines, based on Order/Task Type and/or the logged in user profile/name?


We have a scheduler running, which creates Preventative Maintenance Work Orders based on a contracted frequency. These are assigned to Technicians based on locale. At present, anybody with access to our system can move these Work Orders, which is creating issues as we are struggling to track anything overdue.


Ideally, we would like to restrict the moving of these Work Orders to 1 or 2 office based users, and completely remove the Technician ability to move these Work Orders.



Thank you in advance for suggestions.