Nicole Guzzo

Navigating the Community - What's your experience?

Discussion created by Nicole Guzzo Employee on Jul 18, 2018
Latest reply on Sep 7, 2018 by Rajiv T

Read and response to Monthly Community Goal: August to join the conversation!




Hi all. We want to make sure we're providing the easiest, cleanest path for you to share and find information here.


So, we want to get your honest feedback on the user experience of the ServiceMax Community.


What works? What's confusing?


Some questions we want feedback on include:


- Do you want to see discussions organized by topic?

- Do you want to see designated product discussion areas?

- Does the top navigation bar make sense?

- How should user group spaces be organized - by location, by your stage in the customer lifecycle?


We'll add more questions to this thread as we see responses roll in!


This is very important to us. Let us know what you think about the structure and flow of this community. We plan to implement changes and improvements over the next few months!


Looking forward to your responses